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Return Policy
SewingAndCraftClub’s Return Policy

The Sewing and Craft Club guarantees all merchandise. If for any reason you are not 100% satisfied with your purchase, return it for a refund of the purchase price. (See exceptions for Software and Koala Cabinets at bottom of page.)

Items must be returned within 45 days from the date of purchase and include all original components.

Step 1: Contact our Customer Service Team at 1-877-496-8060 M-F 8am to 5pm CST for a Return Authorization Number

Step 2: Return your merchandise to the following address, filling in your information:

Sewing and Craft Supply, Inc.
Attn: Returns – Return Authorization #___________
Order #_______________
333 Beichl Avenue
Beaver Dam, WI 53916

Return Policy Exceptions

Software
Once a software package is opened, it cannot be returned. We will exchange any defective merchandise for the same item within 45 days of purchase. Be sure to double check all information on the package before you open it. If you have any question about the product, please call our customer service team at 1-877-496-8060 M-F 8am to 5pm CST.

Cabinets
Cabinets can only be exchanged if damaged. Please refer to details of the Top Drawer Delivery Program. Be sure to check dimensions, features and color choice carefully before ordering. . If you have any questions, please call our customer service team at 1-877-496-8060 M-F 8am to 5pm CST.

Sewing & Craft Club

 
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